The following postage charges apply to all UK destinations.
Orders up to £19.99 – p&p £2.50
Orders £20 and over – p&p £4.50
Outside the UK – charged at cost.
(once your order is received a pro forma will be emailed back to you stating the postage cost with a secure link to a payment window)
Any item that we have supplied can be returned within 30 days provided that it is in re-saleable condition and our product seal is unbroken, except in the case of a Special Order when return may, although not always, be refused and, if excepted, will be subject to a 25% re-stocking charge. Refund of goods value, plus VAT where applicable, will be notified by e-mail. Items returned from overseas should clearly state “Returned Goods – Unsuitable” on the outside wrapper, and where applicable, a CN22 or equivalent Customs Declaration form be completed as failure to do so may incur UK Customs & Excise import duty which will be deducted from any refund.
Metcalfe Models & Toys Ltd is a first choice brand for many model railway enthusiasts. From the very first brainwave right up to the present, the company has gone from strength to strength producing card kits to a quality that has never been compromised. You will now see Metcalfe kits in their bright green packaging on the shelves of almost every model and hobby shop nationwide.