E-Gift Card Terms and Conditions

A Metcalfe e-Gift Card is for UK Customers only, shipping of any item is within the UK only using an e-Gift Card.

A Metcalfe e-Gift Card is not for the use of Trade customers

A Metcalfe e-Gift Card will be automatically delivered to the e-mail address you specify at the time of order. All our e-Gift Cards include a unique code.

When ordering a e-Gift Card, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift Certificate.

A Metcalfe e-Gift Card can only be used on our website www.metcalfemodels.com.

A Metcalfe e-Gift Card is not redeemable for cash and can not be returned for a cash refund. Any refund will be returned by a e-Gift Card.

Site offers and promotions (including gifts with purchase and discounts) do not apply when purchasing gift vouchers.

If your online order exceeds the amount of the e-Gift card then the balance must be paid in full.

You can check the balance of the e-Gift Card by logging into your account (please note, this only applies if you register an account).

All e-Gift Cards are dated and expire 12 months from the date of issue.

e-Gift Cards cannot be exchanged for cash.

e-Gift Cards may only be redeemed against products purchased in the same currency as the e-Gift Card.

Where Products purchased online with a e-Gift Card are returned, monies owing will be refunded by an e-Gift Card.

We are not responsible if an e-Gift Card is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.

e-Gift Card cash value is 0.00001p.

We reserve the right to cancel not accept or void e-Gift Cards

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